MSN search team is very prompt in responding to client mails, Recently a client came to us with a site which was penalized by MSN search engine, they want us to get their site reincluded into MSN search and get the site indexed, We checked for problems and tried contacting MSN search, they gave a detailed and prompt reply,
MSN search support team rocks,
Hope MSN search becomes the search engine of the future, They are one of the search engines which can compete with google directly,
From: MSN Customer Support <*******************> Date: ******************8
Subject: RE: ************** - MSN Search: Search:Problems:finding a website
To: *****************
Hello *****************,
Thank you for writing to MSN Search Technical Support.
I am ****** and I understand that your website is not indexed in the MSN Search engine. I apologize for the inconvenience this has caused you.
While MSNBot is able to crawl many of the billions of web pages on the Internet, it can crawl them all. For example, if your site's link structure does not have links to each page on your site, MSNBot may not be able to find all of the pages of your site. To determine whether we have encountered links to a particular page or domain, you can use the "link:" or "linkdomain:" search operator. Also, higher quality pages are more likely to be crawled than lower quality pages. For more information about search operators please visit http://search. msn.com/docs/help.aspx?t=SEARCH_REF_AdvSrchOperators.htm
Additionally, not every page that is crawled is indexed. For a site to be indexed, it must meet specific standards for content, design, and technical implementation. To help ensure that your site is indexed, confirm that it adheres to our design guidelines located at http://search. msn.com/docs/siteowner.aspx?t=SEARCH_WEBMASTER_REF_GuidelinesforOptimizingSite.htm
To see which pages we have indexed from a site you can use the "site:" search operator. For more information about site indexing please visit http://search. msn.com/docs/siteowner.aspx?t=SEARCH_WEBMASTER_REF_GettingSiteIndexed.htm
Generally, if you follow these guidelines and MSN has encountered links to your site, you do not need to submit your URL for MSNBot to reach your site. However, if your site still does not appear in our index (using the "site:" search operator) you may want to submit your site's URL to us at http://search. msn.com/docs/submit.aspx.
Please note that submitting your site does not guarantee that your site will be indexed, it simply help us locate your site so that MSNBot can try to crawl it.
You are valuable at MSN and we look forward to providing you with consistent and effective service. If you have other inquiries, please do not hesitate to write back.
Sincerely,
**************
MSN Search Technical Support
--- Original Message ---
From: ***************
Sent: Thursday, ****************
To: Search.USA.EN
Subject: MSN Search:Search:Problems:finding a website
Service:
MSN Search
What type of problem do you have?
Search
Problems
finding a website
Full Name:
****************
What e-mail address would you like a response sent to?
*************
Primary e-mail address/member ID associated with the account you are inquiring about:
*********************
To ensure a quick resolution, provide as many details as possible, including the date and time the problem occurred, a description of what you were trying to do, the detailed steps you took that led up to the problem, and details on any error messages that you received.
I didn't find my site indexed in msn and whenever i look into site:*******************i never see my site get crawled. so, i kindly request you to reinclude my site. site url is : ****************88
Specific details removed purposly
Yahoo's search cache doesn't work, Most of the time it doesnt work it is the same case now, When ever I try clicking on cache for various searches it gives the following message
"We're sorry, but we could not process your request for the cache of ******************. Please click here to check the current page or check for previous versions at the Internet Archive."
Google didnt update their toolbar pagerank from october 2005, Usually its 3 months once pagerank update these days, everyone was waiting for a toolbar pagerank update,
Mattcutts has commented on his blog that bigdaddy update is the possible reason for visible toolbar pagerank update,
We need to wait to see more green for our sites :-)
This is what matt said about PR update,
"Ben, I don’t know and it wouldn’t matter. No idea when the next toolbar PageRank update is. I’m guessing that the Bigdaddy changes might cause the PageRank update to come later."
a member in webmasterworld.com shared his experience on the 30 day penalty for sites imposed by google, Matt cutts blogged about this piloting sites idea here
A sample mail you will recieve when your site suffers hidden text penalty or
doorway page penalty,
Dear site owner or webmaster of *******************,
While we were indexing your webpages, we detected that some of your
pages were using techniques that were outside our quality guidelines,
which can be found here: google.com/webmasters/guidelines.html
In order to preserve the quality of our search engine, we have
temporarily removed some webpages from our search results. Currently
pages from ***************/ are scheduled to be removed for at least 30 days.
Specifically, we detected the following practices on your webpages:
On http://www.chefrevival.com.au/, we noticed the following hidden text: “seo
, search engine optimization, seo company, search engine optimization company,
search engine optimization companies ********** ***************** *******************
”
We would prefer to have your pages in Google’s index. If you
wish to be
reincluded, please correct or remove all pages that are outside our
quality guidelines. When you are ready, please submit a reinclusion
request at https://www.google.com/support/bin/request.py
You can select “I’m a webmaster inquiring about my website”
and then “Why my site disappeared from the search results or dropped in
ranking,” click Continue, and then make sure to type “Reinclusion
Request” in the Subject: line of the resulting form.
Sincerely,
Google Search Quality Team
This is what chinkchink of webmasterworld.com said in his posting
"am one of those thousands who get the Google email about the 30-days
out-of-index penalty. Just want to share the timeline of re-inclusion I experienced
for others to reference:
1/4/2006 - Got email from Google about the hidden text on our website. Home
page PR 5, interior pages PR 2-4, over 700 pages indexed. Googlebot visited
daily. On some weekends, Googlebot request count was between 200-300.
1/8/2006 - website disappeared in SERP, PR drop to 0 for the entire site. Search
with "site:www.mysite.com" returned 0 match.
1/9/2006 - removed all hidden text in question.
1/10/2006 - Submitted re-inclusion request.
1/9 - 2/7 - Googlebot visited about 2-4 times a day during this period. No
email or other communication from/to Google.
2/8/2006, noon - exactly 30 days after our site disappeared from SERP. Home
page PR back to 5. Log file from 0:00AM to 12:00PM shows 22 visits from Googlebot.
Back in SERP for most of our keywords but over all ranking dropped about 2-10
slots (this is natural without the hidden text). "
Interesting how google is actively seeking webmasters to clean up good sites,